To request a repair, fill out the repair form on our website and we will send you detailed instructions.
We repair printers, barcode scanners, and other industrial technology devices. Please contact us for additional information.
Repair time depends on your support plan, the type of equipment and the severity of the issue. Please contact us for additional information.
If your equipment is within the warranty period and covered by the manufacturer’s warranty, our team can work with the manufacturer on your behalf. Any covered repairs will be handled by the product manufacturer.
Yes, before proceeding with any repair, we will provide you with a detailed quote.
We will provide you with a shipping address and an RMA number after you fill out the repair form.
If we are unable to repair your equipment, we will notify you and review all available options.
We offer repairs for a wide range of devices, including barcode scanners and printers. Please contact us to confirm repair availability for your specific device.
Once your equipment is under repair, you can track its status through your account (for TrueView plan subscribers) or by contacting our team for updates.