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Epson

Epson C31C514A8711 Receipt Printers

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C31C514A8711

Fitted with an auto-cutter and running on 24 V DC, the Epson C31C514A8711 is an impact dot matrix receipt printer with a USB interface designed for POS environments in retail, restaurant and hospitality settings. Its 9-pin print head delivers monochrome output at up to 6 lps across 42 columns, with support for three paper widths -- 57.5 mm, 69.5 mm and 76 mm -- on rolls up to 83.0 mm in diameter, giving operators flexibility across receipt and kitchen-order stock. Two-color printing in black and red allows logos and promotional offers to stand out on printed receipts. Standard memory is 4 KB, and the unit measures 5.5 in tall, 6.3 in wide and 9.8 in deep in a dark gray chassis. The C31C514A8711 is PC-compatible and carries a 2-year limited warranty.
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Description
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The Epson TM-U220A is a 9-pin serial impact dot matrix receipt printer built for retail, restaurant, and hospitality point-of-sale environments. Using impact dot matrix technology, it delivers print speeds of up to 6 lps and supports two-color black and red printing, enabling operators to highlight promotions and print more distinctive logos on receipts and kitchen orders. Drop-in paper loading simplifies media changes during busy service periods, while support for adjustable paper widths of 57.5 mm, 69.5 mm, and 76 mm provides flexibility across different POS setups. Serial and USB connectivity options allow straightforward integration with existing counter and station systems, and a parallel port adds further interface versatility. Backed by a two-year limited warranty and rated to an MTBF of 18 × 10⁴ hours, the TM-U220A is engineered for sustained, high-reliability operation. It ships with a power supply included and is fully compatible with systems previously running a TM-U200 printer.

Main Features

  • POS: Yes

  • Connection: USB

  • Printing Technology: Dot Matrix

Technical Specifications
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Technical Information
Recommended Use Receipt Print
Print Color Capability Monochrome
Maximum Mono Print Speed 6 lps
Number of Pins 9-pin
Number of Columns 42
Print Technology Impact Dot Matrix
Memory
Standard Memory 4 KB
Interfaces/Ports
USB Yes
Power Description
Input Voltage 24 V DC
Physical Characteristics
Height 5.5"
Width 6.3"
Depth 9.8"
Miscellaneous
Additional Information
  • Dark Gray
  • Auto Cutter
  • Paper dimensions: 57.5±0.5mm, 69.5±0.5mm, 76±0.5mm (W) x diameter 83.0
Platform Supported PC
Environmentally Friendly Yes
Warranty
Limited Warranty 2 Year
Documents
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Product document tmu220.pdf C31C514A8711  (PDF)
FAQs
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What print technology and speed does the Epson TM-U220 use, and how fast does it print?
The TM-U220 uses a 9-pin serial impact dot matrix print method and reaches speeds of 4.7 lps at 40 columns and 6.0 lps at 30 columns.
Which paper widths does the Epson TM-U220 support, and what paper thickness is required?
The printer accommodates roll widths of 57.5 mm, 69.5 mm, and 76 mm, and accepts paper with a thickness of 0.06 to 0.085 mm.
What connectivity interfaces are available on the Epson TM-U220?
The TM-U220 supports RS-232 serial and bi-directional parallel as standard interfaces, with USB available as an option, and Ethernet as an additional interface option.
Is the Epson TM-U220 compatible with mobile POS systems running iOS, Android, or Windows?
Yes, using Epson's ePOS-Print technology the TM-U220 can print directly from devices running iOS, Android, or Windows via a WiFi connection through an HTML5 browser or native application.
What is included in the box with the Epson TM-U220?
The box contains the TM-U220 printer, a user manual, a ribbon cassette, a power switch cover, a paper roll, and an Adaptor C with AC cord.
What reliability ratings and warranty does the Epson TM-U220 carry?
The TM-U220 is rated at an MTBF of 18 x 10 to the power of 4 hours and an MCBF of 18 x 10 to the power of 6 lines, and it is backed by a two-year limited warranty.