If your order hasn't been processed, we can make changes. Please contact us as soon as possible.
If you want to cancel an order, contact us as soon as possible. Our team will work with you to determine the appropriate course of action.
Once shipped, we can't modify the order. However, you can return the products according to our return policy.
If the order hasn't been processed, we can change the address. Contact us immediately to make the change.
If your order has already been shipped, you’ll need to return it following our return policy.
Yes, defective products can be exchanged. Please contact us to arrange the return or visit the Warranty page.
You have up to 14 days from the invoice date to request a return, as long as the product is in its original condition.
US orders may be returned within 30 days of shipment to receive a full credit less a 15% restocking fee. Orders shipped and/or billed to a Canadian address may be returned within 30 days of shipment to receive a full credit less a 25% restocking fee. All returns must be returned in new condition with all the original packaging. Customer is responsible for any return shipping charges, unless product was DOA. To return or exchange an item, call our experts for assistance: 1-833-299-1686
US orders may be returned within 30 days of shipment to receive a full credit less a 15% restocking fee. Orders shipped and/or billed to a Canadian address may be returned within 30 days of shipment to receive a full credit less a 25% restocking fee. All returns must be returned in new condition with all the original packaging. Customer is responsible for any return shipping charges, unless product was DOA. To return or exchange an item, call our experts for assistance: 1-833-299-1686