Zebra OneCare Select (Zebra Owned Pool) for ZQ600 Healthcare, 3 years, Purchased within 30 days, Comprehensive
Z1AZ-ZQ6H-3C0
The Zebra Z1AZ-ZQ6H-3C0 is a 3-year Zebra OneCare Select maintenance contract with Comprehensive coverage for the Zebra ZQ600 Healthcare mobile printer. Purchased within 30 days of printer acquisition, it provides round-the-clock technical support, advanced device exchange with a Zebra-procured spare pool, and protection against accidental damage — keeping mobile printing operations running without unplanned downtime or unexpected repair costs.
Key Capabilities
- Advanced Exchange Program — Zebra ships a replacement unit before receiving the defective device, minimizing printer downtime and maintaining clinical printing continuity
- Zebra-Procured Spare Pool — dedicated pre-staged spare inventory managed by Zebra ensures fast device substitution without the customer maintaining their own buffer stock
- Comprehensive Coverage — includes repair, replacement, accidental damage protection, and wear-and-tear coverage beyond standard warranty limits
- 24/7 Phone Support and Diagnosis — around-the-clock access to Zebra support specialists covers critical healthcare environments operating outside standard business hours
- Software, Firmware, and Security Updates — ensures the ZQ600 fleet remains current with the latest OS patches, security fixes, and feature updates throughout the contract period
OneCare Select is designed for high-availability environments where device downtime directly impacts patient care workflows. The Comprehensive tier provides the broadest incident coverage in the OneCare lineup, combining labor, parts, software, and exchange services in a single annual contract.
Ideal Applications
- Hospital and clinical mobile printing fleets with strict uptime SLA requirements
- Home health and field care organizations dependent on reliable mobile label printing
- Large ZQ600 Healthcare deployments managed by healthcare IT departments
- Healthcare organizations requiring accidental damage coverage for mobile devices in demanding clinical environments
| Service Information | |
|---|---|
| Service Main Type | Maintenance |
| Service Characteristic | Labor |
| Service Description | 24x7 |
| Provided Support |
|
| Service Duration | 3 Year |
| Product Supported | Zebra ZQ600 Healthcare |
| Pricing Type | Must be purchased within 30 days of the product purchase |