Zebra

Zebra OneCare Essential for TC26, 3 years, Purchased within 30 days, Comprehensive

SKU: 

Z1AE-TC26XX-3C10

The Zebra Z1AE-TC26XX-3C10 is a 3-year OneCare Essential service contract for the TC26 mobile computer series. Coverage includes parts and labor, accidental damage protection, pick-up and return service, next business day response, expedited collections, phone support, and dashboard access. Must be purchased within 30 days of the TC26 hardware purchase.
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Description
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Zebra OneCare Essential Service — TC26 Series, 3-Year Comprehensive Coverage

The Zebra Z1AE-TC26XX-3C10 is a 3-year OneCare Essential service contract for the Zebra TC26 mobile computer series, providing comprehensive coverage that protects the device investment and maintains operational uptime. Designed for businesses that rely on TC26 devices in daily operations, this service plan delivers a structured support experience including accidental damage protection, expedited collections, and access to the Zebra support dashboard.

Key Capabilities
  • Comprehensive coverage — includes parts and labor for covered repairs, reducing out-of-pocket repair costs during the contract period
  • Accidental damage protection — covers unplanned damage incidents that standard warranties typically exclude
  • Expedited collections option — faster device return logistics reduce the time devices spend off-site for service
  • Next business day parts and labor response — minimizes operational disruption when a device requires service
  • Pick-up and return service — Zebra handles device logistics so IT teams do not need to manage shipping

The OneCare Essential plan also includes phone support, web knowledge base access, new releases updates, and diagnostic services — giving IT and operations teams multiple channels to resolve issues quickly. The dashboard provides fleet-level visibility into service requests, device status, and contract coverage.

Service Details
This contract must be purchased within 30 days of the original TC26 hardware purchase. The 3-year term runs from the hardware purchase date, providing a continuous coverage window aligned with the typical enterprise device lifecycle. Pricing type: must be purchased within 30 days of hardware.

Ideal Applications
  • Retail operations with TC26 devices at point-of-sale and inventory scanning
  • Warehouse and logistics environments with high device utilization rates
  • Field service teams where device downtime directly impacts productivity
  • Healthcare facilities requiring fast device turnaround to maintain patient care workflows
  • Any enterprise TC26 deployment where maximizing device uptime is a business priority
Technical Specifications
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Service Information
Service Main Type Maintenance
Service Characteristic Parts & Labor
Provided Support
  • Parts Replacement
  • Repair
  • Pick-up & Return
  • Accidental Damage Protection
  • Phone Support
  • Web Knowledge Base Access
  • New Releases Update
  • Diagnosis
Service Response Time Next Business Day - Parts and Labor
Service Duration 3 Year
Product Supported Zebra TC26
Pricing Type Must be purchased within 30 days of the product purchase