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Description
Products and parts from Cisco.
FAQs
What exactly does the Cisco CCX-11-N-P-LIC license cover?
It is a single-seat license for Cisco Unified Contact Center Express version 11.0 Premium, a contact center management software platform.
How many seats does one unit of the Cisco Unified Contact Center Express 11.0 Premium license include?
Each unit covers exactly one seat, so organizations needing multiple agents must purchase the corresponding quantity of licenses.
What type of software is Cisco Unified Contact Center Express 11.0 Premium, and what business function does it serve?
It is classified as contact center management software, designed to support organizations that need to manage and route customer interactions through a contact center environment.
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