CCE Packaged Agent
Description
Products and parts from Cisco.
FAQs
What does the Cisco Unified Contact Center Enterprise Packaged Agent license cover?
This is a single-seat software license for the Cisco Unified Contact Center Enterprise Packaged Agent, a contact center management solution designed to enable one agent position within a packaged CCE deployment.
How is the Cisco CCE Packaged Agent license sold — per seat or as a bundle?
It is sold as a single license covering one agent, so organizations scale their purchase by acquiring the quantity of licenses that matches their total agent count.
What category of software does the Cisco Unified Contact Center Enterprise Packaged Agent fall under?
It is classified as contact center management software, published and licensed by Cisco Systems.
