Zebra KC401, 10", Wi-Fi 7, 6GB/64GB, F Camera, mDNA professional, Android GMS, US, Scanner sold separate

The Zebra KC401 is a 10-inch Android kiosk computer designed for enterprise self-service deployments where frontline workers and end customers interact with the device throughout the day. Built around a Qualcomm Dragonwing Q-6690 processor running at up to 2.0 GHz, it pairs a bright touchscreen display with flexible wired and wireless connectivity, integrated NFC, and optional barcode scanning to support a wide range of self-service workflows.

Key Features:

• The 10.1-inch WXGA 1280x800 display at 350 NITS delivers a clear, bright image that is easy to read in high-ambient-light environments, reducing user hesitation and speeding throughput.
• Wi-Fi 7 tri-band wireless with MLO (Multi-Link Operation) in simultaneous tri-band and dual-band modes provides the same level of network performance as a wired connection, giving installers genuine placement freedom.
• Integrated NFC certified for Apple VAS and Google Smart Tap enables contactless payments, loyalty redemption, digital ticket validation, and gift card support with a single tap of a smartphone or card.
• IP65 sealing locks out dust and liquids, protecting internal hardware and allowing the frequent cleaning that hygiene-critical environments require.
• The touch panel carries a 9H hardness rating and a fingerprint-resistant coating, keeping the display legible and reducing the appearance of wear during continuous high-traffic use.
• 6 GB LPDDR5 RAM and 64 GB UFS 2.2 Flash, expandable via MicroSD up to 2 TB, give the device the headroom to run enterprise applications without storage constraints.
• Three power options — a 12V DC 36 W Zebra supply, a 5.4V DC 16 W Zebra supply, and Power over Ethernet (PoE) via IEEE 802.3at/bt Class 4 — eliminate the need for a nearby power outlet when an Ethernet run is available, cutting installation time and improving placement flexibility.
• The optional SR500 1D/2D scan engine is available in three scan-angle configurations — 0°, -25°, and +25° — so the scanning geometry can be matched to the specific workflow and mounting orientation.

The KC401 is designed as a direct drop-in replacement for Zebra's CC6000, allowing existing cabinetry, mounting hardware, and infrastructure to be reused so that operations can be modernized without a full site remodel.

A Display Built for All-Day Interaction

The 10.1-inch capacitive touch panel accepts input from bare fingertips, gloved hands, or a conductive stylus (sold separately), which means the same unit can serve customers in a retail aisle and workers wearing protective gloves in a warehouse. Multi-color LED light bars can be programmed to any color in the visible spectrum, providing visual feedback and helping users locate the kiosk across a busy floor.

Processing Power and Memory Headroom

At the core of the KC401 sits the Qualcomm Dragonwing Q-6690 processor running at up to 2.0 GHz, paired with 6 GB LPDDR5 RAM and 64 GB UFS 2.2 Flash storage. A MicroSD card slot extends storage capacity up to 2 TB, giving administrators room to stage large application packages or media content locally without relying on a continuous network connection for every asset.

Wi-Fi 7 Keeps the Connection Reliable

The KC401 carries a Wi-Fi CERTIFIED 7 radio operating across tri-band 2.4 GHz, 5 GHz, and 6 GHz frequencies with 2x2 MU-MIMO and MLO simultaneous transmit and receive. Peak data rates reach up to 344 Mbps on 2.4 GHz, up to 2882 Mbps on 5 GHz, and up to 5764 Mbps on 6 GHz, with channel bandwidths up to 320 MHz on the 6 GHz band. Fast roaming is supported via 802.11r Fast BSS Transition, PMK Caching, Cisco CCKM, and OKC, reducing the handoff delay when a device is mounted near the edge of an access point's coverage area. Wired fallback is available through a 10/100/1000 Ethernet port via RJ45.

Wireless Security Across Every Protocol

The WLAN radio supports WPA3 Enterprise 192-bit mode with GCMP-256 and EAP-TLS at the high end, alongside WPA3 Personal, WPA/WPA2 Enterprise, WPA/WPA2 Personal, and Enhanced Open (OWE) for networks at each security tier. The full suite of Wi-Fi Alliance certifications includes Wi-Fi CERTIFIED 7/6/6E/ac/n, Protected Management Frames, WMM, Wi-Fi Direct, Passpoint, Wi-Fi Agile Multiband, and Wi-Fi Optimized Connectivity, confirming interoperability across enterprise network equipment.

NFC Enables Contactless Transactions and Access

The built-in NFC reader supports ISO 14443 Type A and B, Mifare, FeliCa, ISO 15693, Mifare DESFire EV1/EV2/EV3, EMVCO RR2, and NFC Forum tags 2, 3, 4, and 5. Host Card Emulation, contactless payment support, Google Wallet, Apple ECP1.0 and ECP2.0, and a VAS Library/SDK covering Apple, Google, and Samsung Wallet are all present. That breadth means a single NFC implementation can handle payment tap, loyalty card identification, digital ticket validation, and ID or badge access control without additional hardware.

Optional Scanning for Hands-Free Data Capture

When barcode capture is required, the optional SR500 scan engine reads both 1D and 2D barcodes and ships in three angle variants — 0°, -25°, and +25° — so the scan window can be positioned correctly for the workflow whether the unit is installed in portrait or landscape orientation. Scanners can be fitted on-site after initial deployment, giving administrators the option to add scanning capability to existing units as workflows evolve. The front 5 MP fixed-focus camera also supports scanning where a dedicated engine is not required.

Bluetooth and Audio Support Richer Interactions

Bluetooth 6.0 — supporting both Classic Bluetooth (BR/EDR) and Bluetooth LE — enables connection of wireless peripherals including keyboards, headsets, and payment accessories. The audio subsystem includes stereo speakers, two microphones, USB and Bluetooth wireless headset support, VoIP including PTT, and Qualcomm Fluence AI noise suppression. That combination means a worker can respond to a customer assistance request with a voice call to the kiosk itself, without the customer needing to locate a member of staff.

Mounting and Installation Flexibility

The KC401 operates in portrait or landscape orientation and is compatible with multiple sizes of universal VESA mounts, covering walls, poles, counters, and cabinetry. In landscape without a scanner, the unit measures 10.35 x 6.44 x 1.43 inches (262.9 x 163.7 x 36.2 mm) and weighs 2.03 lbs. (920 g); with the optional scanner, height increases to 7.44 inches (189.0 mm) in landscape and weight rises to 2.09 lbs. (947 g). PoE via the RJ45 port (IEEE 802.3at/bt Class 4 or greater) removes the power-cable run entirely, and the 12V DC 36 W and 5.4V DC 16 W Zebra supplies cover locations where PoE infrastructure is not available.

Environmental Durability and Sensor Array

Sealed to IP65, the KC401 withstands dust ingress and directed water jets, surviving the regular surface disinfection that shared-touch devices require. The operating temperature range is +32°F to +104°F (0°C to +40°C), storage extends to -40°F to +158°F (-40°C to +70°C), and humidity tolerance runs from 5% to 95% non-condensing. ESD protection reaches +/- 15 kV air discharge and +/- 8 kV contact. An Interactive Sensor Technology suite includes a light sensor for automatic brightness adjustment, a 3-axis gyroscope, a 3-axis accelerometer, and a proximity sensor for presence detection — enabling the screen to respond intelligently to whether a user is approaching or has stepped away.

Zebra DNA Software and Remote Management

Zebra DNA Core software comes pre-loaded at no additional cost, covering device setup, security, and management from the moment the unit is powered on. Two paid upgrade tiers are available: DNA Core+ adds premium data capture and collaboration tools, while DNA Advanced includes everything in Core+ along with subscriptions to five additional applications, all managed through a single dashboard. Android OS security is maintained through LifeGuard for Android, which supports automatic zero-touch updates or fully administrator-controlled update scheduling — including the ability to defer a major Android version migration until application compatibility has been confirmed. LifeGuard for Android requires a Zebra OneCare contract.

Markets and Applications

Price/inventory checks, Employee time keeping, ID/badge access, Point-of-Sale (POS), Returns kiosk, Print kiosk, Smart display, Guest check-in, Dashboard unit for Personal Shopper Solution and Guardian Cabinets, Patient check-in, Smart display outside of patient room