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University of Rochester Creates Modern Access Control with Secure, Multi-Application Technology
New York higher-education institution prepares for the future with smart cards personalized for over 10,000 students and faculty per year. The University of Rochester replaced aging magnetic stripe cards with smart card technology and adaptable readers to future-proof its access control and credentialing program.
Client
University of Rochester
The Challenge
The University of Rochester, New York, is a prestigious, research-driven education institute comprised of seven schools of learning and over 200 academic programs. With numerous schools of learning spread across multiple campuses, a robust ID badging and access control program with air-tight security is a must. As Manager of ID Card and Access Control Operations, Brian Regan and his team issue over 22,000 programmed cards a year for initial issuance (new students, faculty, contract employees and visitors), lost cards, and replacement cards.
The University's dated magnetic stripe cards introduced a myriad of problems. The mag stripe wore out quickly, and excessive re-swiping to get the reader to process the card info chewed up system bandwidth. MRI technicians at the Medical Center kept coming back for new cards—the large imaging machines they worked with demagnetized the magnetic stripes on their cards!
Brian wanted a future-proof access control and credentialing solution that was easy to manage and could support a wide array of student and faculty programs.
The Challenge
The University of Rochester, New York, is a prestigious, research-driven education institute comprised of seven schools of learning and over 200 academic programs. With numerous schools of learning spread across multiple campuses, a robust ID badging and access control program with air-tight security is a must. As Manager of ID Card and Access Control Operations, Brian Regan and his team issue over 22,000 programmed cards a year for initial issuance (new students, faculty, contract employees and visitors), lost cards, and replacement cards.
The University's dated magnetic stripe cards introduced a myriad of problems. The mag stripe wore out quickly, and excessive re-swiping to get the reader to process the card info chewed up system bandwidth. MRI technicians at the Medical Center kept coming back for new cards—the large imaging machines they worked with demagnetized the magnetic stripes on their cards!
Brian wanted a future-proof access control and credentialing solution that was easy to manage and could support a wide array of student and faculty programs.
The Solution
Brian needed a trusted partner with a focus on customer relationships. Levata became the new vendor for the University's legacy magnetic stripe card program, and Brian's history with the company gave him the affirmation he needed to select Levata as the partner to help revamp its ID badging and access control practice.
Levata recommended smart card technology for its security and flexibility. Brian Regan agreed: "After a cyberattack threat, it became overly clear that we needed to move away from mag stripe cards and readers." Multi-layer protection with cryptographic encryption is specially designed to store secure identity data. The University of Rochester can issue a single card to staff and students that manages door access as well as dining hall and time and attendance tracking.
The University of Rochester orders pre-printed cards to reduce time and supply resources; the smart cards arrive with university contact and emergency information on the back side, leaving only the front to be printed in-house.
Levata recommended smart card readers for their versatility and ability to accept mobile credentials. The readers can be connected and managed remotely. Over 300 ID card readers are now stationed across the University campus.
The Results
With secure, multi-application smart access control, the University of Rochester is operating a best-in-class ID badge and physical access program. With smart card technology and adaptable readers, Brian no longer loses sleep about security, or the future of their people access program. According to Brian, the support provided has been invaluable. "Levata handles all the logistics of our access control program – it makes my job easy."
Proudly hailed as the sixth largest private employer in the state of New York, the University of Rochester is firmly positioned to continue expanding its ID badging program as the institution itself thrives and grows.
I just can't say enough about the customer service and support we received from Levata. I decline any new offers because I love the service so much–to boot, no one has been able to beat the pricing!
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