CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 OBI
Description
Products and parts from Cisco.
FAQs
What does the Cisco CCX85-11U-OBIVR license cover, and how many ports does it include?
It is an upgrade license for Cisco Unified Contact Center Express Outbound IVR version 11.0, covering 1 port.
Which software version must be installed before applying the Cisco Unified Contact Center Express Outbound IVR version 11.0 upgrade?
The upgrade is designed for environments running Cisco Unified Contact Center Express Outbound IVR version 8.5.
What type of software is the Cisco CCX85-11U-OBIVR, and what business function does it support?
It is a contact center management software license, specifically for outbound IVR functionality within Cisco Unified Contact Center Express.
