With Smart Remote device Control your support team will get to see first hand the issues users are reporting. Powered by Wavelink Smart Remote Control helps speed up issue resolution, giving support teams device access to replicate issues and resolve problems fast.
- Easy to Deploy: Build your deployment package and send a link to install.
- Secure Sessions: TLS and AES-256 bit encryption, plus logging of all session events.
- Transfer Files and Fixes: Send files such as log files, OS updates, and more to and from the device.
- Reboot Remotely: Force resets to ensure updates are installed and ready to go.