How can I request a repair?

To request a repair, fill out the repair form on our website and we will send you detailed instructions.

What types of repairs do you offer?

We repair printers, barcode scanners, PDAs, and other industrial technology devices.

What is the estimated repair time?

Repair time depends on the type of equipment and the severity of the issue, but is generally completed within a few days.

How do I know if my equipment is under warranty for repair?

If your equipment is within the warranty period, we will repair it at no additional cost. Check the product manual for details.

Can I receive a quote before repairing my equipment?

Yes, before proceeding with any repair, we will provide you with a detailed quote.

Do you offer urgent repairs?

We offer urgent repair options. Contact us to discuss timelines and fees.

How do I send my equipment for repair?

We will provide you with a shipping address and an RMA number after you fill out the repair form.

What happens if my equipment cannot be repaired?

If we are unable to repair your equipment, we will inform you and discuss options such as buyback or replacement.

Do you perform repairs on all devices?

We offer repairs for a wide range of devices, including barcode scanners and printers. Check availability for other devices.

How can I track the repair process?

Once your equipment is under repair, you can track it through your account or by requesting updates from our team.