Zebra OneCare Essential for TC26, 3 years, Purchased within 30 days, Comprehensive
Z1AE-TC26XX-3C10
The Zebra Z1AE-TC26XX-3C10 is a 3-year OneCare Essential service contract for the Zebra TC26 mobile computer series, providing comprehensive coverage that protects the device investment and maintains operational uptime. Designed for businesses that rely on TC26 devices in daily operations, this service plan delivers a structured support experience including accidental damage protection, expedited collections, and access to the Zebra support dashboard.
Key Capabilities
- Comprehensive coverage — includes parts and labor for covered repairs, reducing out-of-pocket repair costs during the contract period
- Accidental damage protection — covers unplanned damage incidents that standard warranties typically exclude
- Expedited collections option — faster device return logistics reduce the time devices spend off-site for service
- Next business day parts and labor response — minimizes operational disruption when a device requires service
- Pick-up and return service — Zebra handles device logistics so IT teams do not need to manage shipping
The OneCare Essential plan also includes phone support, web knowledge base access, new releases updates, and diagnostic services — giving IT and operations teams multiple channels to resolve issues quickly. The dashboard provides fleet-level visibility into service requests, device status, and contract coverage.
Service Details
This contract must be purchased within 30 days of the original TC26 hardware purchase. The 3-year term runs from the hardware purchase date, providing a continuous coverage window aligned with the typical enterprise device lifecycle. Pricing type: must be purchased within 30 days of hardware.
Ideal Applications
- Retail operations with TC26 devices at point-of-sale and inventory scanning
- Warehouse and logistics environments with high device utilization rates
- Field service teams where device downtime directly impacts productivity
- Healthcare facilities requiring fast device turnaround to maintain patient care workflows
- Any enterprise TC26 deployment where maximizing device uptime is a business priority
| Service Information | |
|---|---|
| Service Main Type | Maintenance |
| Service Characteristic | Parts & Labor |
| Provided Support |
|
| Service Response Time | Next Business Day - Parts and Labor |
| Service Duration | 3 Year |
| Product Supported | Zebra TC26 |
| Pricing Type | Must be purchased within 30 days of the product purchase |